Context HelpIf you lose your way inside our Control Panel, the very first step you should take is to press the Help button, which is present on each page. A context menu will appear. It contains comprehensive info about all the operations that you can carry out on the given page. Each popup shows up on the same page so that you can quickly get back to your work.
Video TutorialsWe have an extensive selection of video tutorials describing how to work with our Control Panel. They're shot for those of you who would like to see how things are being done rather than only reading articles. In this way, everyone can swiftly become familiar with our Control Panel by merely watching our step-by-step video tutorials.
F.A.Q.If you can't find the answer you need, take a gaze at our comprehensive Frequently Asked Questions section, which comprises questions asked by real users and provides practical solutions. We frequently "revamp" our FAQ section with new questions & answers so as to embrace all the new additions and innovations related to our web hosting platform.
Ticketing SystemIf you still can't discover the answer you searching for in the FAQ section either, you can contact our great team of customer support engineers available 24x7 and eager to help you with any issue. Each trouble ticket you submit will be answered within one hour (the average support ticket response time being just 20 minutes), so you won't have to wait a long time to get an answer to your question.
Contact DetailsUS Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 260929
Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU
Online Contact Form
Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com